Robens Fairbanks Grande

Delivery Charges

Free Next Working Day Delivery on all orders over £50, placed before 3pm, Monday to Friday.

*Mainland UK addresses only, excludes bank holidays. Northern Ireland, Highlands and Islands will take 2 working days.

Orders below £50 are subject to a £1.95 delivery charge. All orders are dispatched using a next working day delivery service. If you require Saturday delivery there will be an additional charge, please give us a call for a quote.

Delivery Method

Small items are usually sent by Royal Mail 24, whilst larger or more expensive items are sent with DPD. Most items will require a signature on delivery. In the event that no one is available, the parcel will be taken to your local depot and a note will be left with instructions for redelivery.

Detailed delivery information and international rates

Our Returns Policy

Products can be returned to us within 28 days of the original purchase date. Products can be returned for either a refund, or an exchange. All returned items must be in a new and unused condition with all of their original labels intact and in their original packaging.

You are responsible for the cost of returning unwanted items back to us. We cannot be held responsible for loss or damage of parcels in transit back to us, so would recommend adequate tracking and insurance.

FAQs and more information on returns and exchanges